To return an Advanced Promotions SLC product:
Please review our Guarantee - our process focuses on getting it right the first time, but if your expectations are not met we will work to get your order right.
What can be returned:
In the rare cases that blank products were ordered, you can return them if they are in new condition but there will be a 35% restocking fee. Because most of the items we sell have been customized they cannot be returned for a refund, however, you may receive a replacement or store credit.
Products requiring replacement must be returned to Advanced Promotions SLC.
What cannot be returned:
No returns will be accepted after 15 days of receipt of purchase. Items with noticeable wear cannot be returned. Items must be in like-new condition to be eligible for return, replacement or store credit.
Returns for exchange or store credit:
Must be made within 15 days of receipt of purchase.
Shipping charges for products returned:
All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
Contact Advanced Promotions at 801-948-9421 or email us at firstname.lastname@example.org and explain the problem or circumstances. You can also visit us at:
650 West Sandy Parkway, Sandy, Utah 84070